We ship to the following countries –
Add Shipping RateBelgium Netherlands
Add Shipping RateCanada New Zealand
Add Shipping RateChina Norway
Add Shipping RateDenmark Singapore
Add Shipping RateFrance Spain
Add Shipping RateGermany Sweden
Add Shipping RateHong Kong Switzerland
Add Shipping RateIreland United Kingdom
Italy United States Add Shipping Rate
Add Shipping RateStandard: This option is standard Australia Post Air Mail and has no form of tracking.
Express: This option is more expensive but comes with tracking and faster deliver (Australia 1-2 days/International 5-7 days).
Please see the Australia Post website for details.
Delivery and Order Processing Time
Order Processing: Processing takes 24-48 business hours Australian time. Orders placed on Friday will not be processed until the following Monday.
Australian Delivery Time: 3-5 business days once the order is dispatched you will receive a confirmation email. Please note this is an estimate and can vary depending on location & Australia Post work load.
International Delivery Time: 14+ business days once the order is dispatched you will receive a confirmation email. Please note this is an estimate, due to customs & and other reasons International deliveries can take up to 6 weeks on some occasions.
Customs & Duty charges: International customers please note that our shipping charges do not include any charges that your country may charge for Import Duty and Customs handling charges. Please contact your Customs office for details.
Correct Address: Before you place your order please make sure you have inputted your delivery address correctly and in English, we are not responsible for orders that are delayed or lost due to incorrect or missing delivery information.
You may return any items within 30 days of delivery that you have incorrectly received or is damaged due to a fault of ours for a full refund. We'll also pay the return shipping costs if the return is a result of our error. We do not offer refunds if you simply change your mind.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please send us an email at firstname.lastname@example.org quote your order number, tell us what is wrong and we’ll organise the rest.